You must first download the I CHARGE app available in the App Store or Google Play. You’ll need to create or log into a I CHARGE account, providing a valid mobile number and entering the one-time-passcode SMS we send to that number. Approach the station and type in or scan the QR code in front of a station. This will release a power bank for you to use. If you’re seeking a station, explore the map in the app.
Like most traditional power banks, ours come with built-in type-C and Micro USB and IOS cables. Cables can be found in a slot at the obverse side of the powerbank. Press and pull the cable out and plug into your phone. IOS can charge an iPhone, iPad, and iPod Micro USB can charge an Android Phone, Camera, GoPro, Wireless Headphones, etc., whilst a type-C can charge newer Android devices. You can also use your own micro usb cable to plug into the side of the power bank to re-charge it if you’re not near a station.
You will pay the hourly rate until you hit 4 hours, then getting the rest of the day (untill 0.00 a.m.) at no extra cost. Upon renting, a timer will show your rental’s pricing information. If you have any credits, they’ll be applied first. You’ll only pay the difference if your rental duration exceeds what your credits cover. If you don’t return it, you’ll be charged its purchase price.
What are the payment options that you offer? You can save your cards details and pay with your credit card, or you can opt to pay with apple pay.
To return, simply push the power bank into a slot in any I CHARGE station. Push it down until it clicks and wait for the app to show your rental recap — contact in-app support if it doesn’t.
First, make sure the cable is properly plugged into your device. Then, press the power button on the side of the power bank. We recommend you remove a thick phone case to allow the cable to go all the way in. If you still don’t see a charge, return the battery into the station and contact us via in-app support.
If it’s too full to return a power bank to it, or doesn’t have any rentals available, locate the nearest station via the app. You may need to “refresh map” upon navigating around. Our network is growing daily!
Your rental will continue to accrue until you reach the maximum rental. Once that happens, you’ll be charged its purchase price and can keep the power bank.
I CHARGE stations can be found in a mix of venues, including cafes, bars, hotels and shopping areas. Explore the map in our app to find the one nearest you, or pinch and zoom,to plan ahead on where to rent from or return a power bank to.
Once logged into the app, go to the Menu, select My Account, and tap on Payments. Then, follow on-screen instructions to add a new card.
To ensure your account set-up is secure, we use two-factor authentication, sending the mobile number you provide with a code as an SMS (text message.) This relies on your phone having enough mobile signal to receive it.Back